Comenzi in WhatsApp, pe hartii si in Excel
Un caz, un sistem — de la preluare pana la arhivare.
Produs principal
ELSA — software pentru ateliere de reparatii
Nu este o lista de functionalitati de bifat, ci raspunsuri la probleme reale din atelier: informatii dispersate, rupturi de proces si lipsa vizibilitatii.
ELSAYour workshop. Clear. Efficient.
From intake through diagnosis and repair to completion — structured in one system.
OrdersRepairsCustomersOverview
Workshop hub
Signed in · Technician
Diagnosis
3
Repair
2
Completion
1
+ New orderQR / Scanner
Probleme pe care le cunoastem
Casa de marcat, stocul si contabilitatea sunt separate
Incasare, inregistrare piese si facturare intr-un singur flux.
Clientii cer constant actualizari de status
Urmarire online si notificari automate.
Solicitarile online se pierd
Widget pentru website cu eticheta DHL optionala — direct in ELSA.
Cine beneficiaza de ELSA
Ateliere de telefoane si tablete
Preluare rapida, etichete, cautare de piese si casa de marcat intr-un singur instrument.
Ateliere multibrand
Procese unitare pentru categorii diferite de dispozitive si locatii multiple.
Echipe in crestere
Alocati tehnicieni, gestionati drepturi si obtineti rapoarte pentru o planificare mai buna.
Ateliere cu canale online
Widget, trimitere DHL si urmarirea clientilor fara instrumente suplimentare.
Workflow
Diagnostic, reparatie, finalizare
Fiecare comanda urmeaza acelasi flux clar — documentat si usor de urmarit.
01
Diagnostic
Inregistrati defectul, alocati blocurile de lucru, stabiliti pasii urmatori.
02
Reparatie
Checklist, pontaj, fotografii — statusul este vizibil in orice moment.
03
Finalizare
Factura, plata, informare client — finalizare in Lexoffice sau sevDesk.
Solutii
Ce acopera ELSA in activitatea zilnica
Domenii selectate — din practica, pentru practica.
From paper chaos to clear visibility
All jobs in one place — with status, technician, and history instead of scattered notes.
- ·Live overview by diagnosis, repair, and completion
- ·Search and filters
- ·Approvals at a glance
Fast order intake at the counter
Device type, signature, and intake receipt in one flow — including on iPad.
- ·Forms per device category
- ·PDF and QR code
- ·Diagnostic fee documented
Inquiries directly from your website
Customers choose repair options and contact you — integrated into your site.
- ·Your own catalog with prices
- ·iframe, button, or popup
- ·Leads in your dashboard
Find, book, and track parts
Storage locations, barcodes, and minimum stock — the foundation for purchasing.
- ·Shelf and bin
- ·Delivery note via photo
- ·ELSA SKU
Customers informed, fewer follow-up questions
Status viewable online — approvals for price changes via link.
- ·Timeline for the customer
- ·QR on the intake receipt
- ·Email and WhatsApp
Roles and permissions for your team
Admins and technicians with clear access rights — including for sensitive data.
- ·Invitation by email
- ·Hide data
- ·Password reset
Repair status
Order no.: 2026-10073
We keep you informed.
Received
Apr 24, 09:15
In repair
Apr 24, 11:42
Completed
Not yet reached
We are working on your device. Thank you for your trust.
We are happy to help if you have questions.
Tracking
Your customers always know where things stand.
No calls, no chasing — repair status is available online for your customers at any time. Automatic notifications by email or WhatsApp keep everyone informed.
Hardware
Solutie recomandata pentru etichete la inceput
Pentru etichete de comanda si stoc recomandam NIIMBOT B1 — testat in ELSA si validat in practica.
NIIMBOT B1
Nu exista un parteneriat oficial cu producatorul. Recomandarea se bazeaza pe experienta practica proprie.