Produs principal

ELSA — software pentru ateliere de reparatii

Nu este o lista de functionalitati de bifat, ci raspunsuri la probleme reale din atelier: informatii dispersate, rupturi de proces si lipsa vizibilitatii.

ELSAELSA

Your workshop. Clear. Efficient.

From intake through diagnosis and repair to completion — structured in one system.

OrdersRepairsCustomersOverview

Workshop hub

Signed in · Technician

Diagnosis

3

Repair

2

Completion

1

+ New orderQR / Scanner

Probleme pe care le cunoastem

Comenzi in WhatsApp, pe hartii si in Excel

Un caz, un sistem — de la preluare pana la arhivare.

Casa de marcat, stocul si contabilitatea sunt separate

Incasare, inregistrare piese si facturare intr-un singur flux.

Clientii cer constant actualizari de status

Urmarire online si notificari automate.

Solicitarile online se pierd

Widget pentru website cu eticheta DHL optionala — direct in ELSA.

Cine beneficiaza de ELSA

Ateliere de telefoane si tablete

Preluare rapida, etichete, cautare de piese si casa de marcat intr-un singur instrument.

Ateliere multibrand

Procese unitare pentru categorii diferite de dispozitive si locatii multiple.

Echipe in crestere

Alocati tehnicieni, gestionati drepturi si obtineti rapoarte pentru o planificare mai buna.

Ateliere cu canale online

Widget, trimitere DHL si urmarirea clientilor fara instrumente suplimentare.

Workflow

Diagnostic, reparatie, finalizare

Fiecare comanda urmeaza acelasi flux clar — documentat si usor de urmarit.

01

Diagnostic

Inregistrati defectul, alocati blocurile de lucru, stabiliti pasii urmatori.

02

Reparatie

Checklist, pontaj, fotografii — statusul este vizibil in orice moment.

03

Finalizare

Factura, plata, informare client — finalizare in Lexoffice sau sevDesk.

Solutii

Ce acopera ELSA in activitatea zilnica

Domenii selectate — din practica, pentru practica.

Orders

From paper chaos to clear visibility

All jobs in one place — with status, technician, and history instead of scattered notes.

  • ·Live overview by diagnosis, repair, and completion
  • ·Search and filters
  • ·Approvals at a glance
Intake

Fast order intake at the counter

Device type, signature, and intake receipt in one flow — including on iPad.

  • ·Forms per device category
  • ·PDF and QR code
  • ·Diagnostic fee documented
Widget

Inquiries directly from your website

Customers choose repair options and contact you — integrated into your site.

  • ·Your own catalog with prices
  • ·iframe, button, or popup
  • ·Leads in your dashboard
Inventory

Find, book, and track parts

Storage locations, barcodes, and minimum stock — the foundation for purchasing.

  • ·Shelf and bin
  • ·Delivery note via photo
  • ·ELSA SKU
Tracking

Customers informed, fewer follow-up questions

Status viewable online — approvals for price changes via link.

  • ·Timeline for the customer
  • ·QR on the intake receipt
  • ·Email and WhatsApp
Team

Roles and permissions for your team

Admins and technicians with clear access rights — including for sensitive data.

  • ·Invitation by email
  • ·Hide data
  • ·Password reset

Repair status

Order no.: 2026-10073

We keep you informed.

Received

Apr 24, 09:15

In repair

Apr 24, 11:42

Completed

Not yet reached

We are working on your device. Thank you for your trust.

We are happy to help if you have questions.

Tracking

Your customers always know where things stand.

No calls, no chasing — repair status is available online for your customers at any time. Automatic notifications by email or WhatsApp keep everyone informed.

Roadmap

Roadmap

ELSA creste odata cu afacerea Dvs. — aceste module sunt planificate.

ELSA Core

Live

Software-ul actual pentru ateliere — folosit productiv.

ELSA Lite

Coming Soon

Varianta simplificata pentru afaceri mai mici.

Cloud

Coming Soon

Servicii cloud extinse si sincronizare.

Knowledge Hub

Coming Soon

Cunostinte, ghiduri si best practices pentru ateliere.

Community

Coming Soon

Schimb de experienta intre proprietari de ateliere si tehnicieni.

Marketplace

Coming Soon

Piese, servicii si extensii intr-un singur loc.

Repair Network

Coming Soon

Retea de parteneri specializati in reparatii.

Hardware

Solutie recomandata pentru etichete la inceput

Pentru etichete de comanda si stoc recomandam NIIMBOT B1 — testat in ELSA si validat in practica.

NIIMBOT B1

Nu exista un parteneriat oficial cu producatorul. Recomandarea se bazeaza pe experienta practica proprie.

ELSAELSA

Furnizori si distribuitori de piese

Extindem reteaua de furnizori in ELSA. Magazinele cu integrare API se pot lista ca parteneri.

30-day free trial — no payment details required.

ELSA Werkstattsoftware