طلبات في WhatsApp وعلى ورق وفي Excel

عملية واحدة ونظام واحد — من الاستلام حتى الأرشفة.

نقطة البيع والمخزون والمحاسبة منفصلة

التحصيل وحجز القطع وإصدار الفواتير في سير عمل واحد.

العملاء يسألون باستمرار عن الحالة

تتبّع عبر الإنترنت وإشعارات تلقائية.

الاستفسارات عبر الإنترنت تضيع

أداة للموقع مع ملصق DHL اختياري — مباشرة في ELSA.

From paper chaos to clear visibility

All jobs in one place — with status, technician, and history instead of scattered notes.

• ·Live overview by diagnosis, repair, and completion
• ·Search and filters
• ·Approvals at a glance

Fast order intake at the counter

Device type, signature, and intake receipt in one flow — including on iPad.

• ·Forms per device category
• ·PDF and QR code
• ·Diagnostic fee documented

Inquiries directly from your website

Customers choose repair options and contact you — integrated into your site.

• ·Your own catalog with prices
• ·iframe, button, or popup
• ·Leads in your dashboard

Find, book, and track parts

Storage locations, barcodes, and minimum stock — the foundation for purchasing.

• ·Shelf and bin
• ·Delivery note via photo
• ·ELSA SKU

Customers informed, fewer follow-up questions

Status viewable online — approvals for price changes via link.

• ·Timeline for the customer
• ·QR on the intake receipt
• ·Email and WhatsApp

Roles and permissions for your team

Admins and technicians with clear access rights — including for sensitive data.

• ·Invitation by email
• ·Hide data
• ·Password reset