订单散落在 WhatsApp、便签与 Excel 中

一个工单、一个系统 — 从接取到归档。

收银、库存与财务各自独立

收银、备件登记与开票在同一工作流中完成。

客户不断询问进度

在线追踪与自动通知。

线上咨询容易遗漏

网站 Widget，可选 DHL 标签 — 直接接入 ELSA。

From paper chaos to clear visibility

All jobs in one place — with status, technician, and history instead of scattered notes.

• ·Live overview by diagnosis, repair, and completion
• ·Search and filters
• ·Approvals at a glance

Fast order intake at the counter

Device type, signature, and intake receipt in one flow — including on iPad.

• ·Forms per device category
• ·PDF and QR code
• ·Diagnostic fee documented

Inquiries directly from your website

Customers choose repair options and contact you — integrated into your site.

• ·Your own catalog with prices
• ·iframe, button, or popup
• ·Leads in your dashboard

Find, book, and track parts

Storage locations, barcodes, and minimum stock — the foundation for purchasing.

• ·Shelf and bin
• ·Delivery note via photo
• ·ELSA SKU

Customers informed, fewer follow-up questions

Status viewable online — approvals for price changes via link.

• ·Timeline for the customer
• ·QR on the intake receipt
• ·Email and WhatsApp

Roles and permissions for your team

Admins and technicians with clear access rights — including for sensitive data.

• ·Invitation by email
• ·Hide data
• ·Password reset